Dealership call coverage
Recover missed demand and book service or sales appointments.
View Dealership call coverageThe Universal Outcome Platform for Automotive
Turn missed service calls into booked appointments.
ScaleVoice calls customers back, answers service questions, follows your booking rules, schedules the appointment, and updates your existing systems. Anything incomplete stays visible for your team.
Read the Cardinale Mazda success storyCardinale Mazda booked 238 appointments in its first month with ScaleVoice.
Illustrative dealership workflow
Missed call to confirmed appointment
- 8:42 PMMissed service call detectedAfter-hours service lineDetected
- 8:43 PMCustomer need and vehicle confirmed2021 vehicle · Brake inspectionCaptured
- Next openingService appointment bookedTuesday · 10:30 AMBooked
- WritebackScheduler and CRM updatedAppointment and call context savedSaved
- CompleteAppointment confirmedNo dealership follow-up requiredConfirmed
Why dealers trust ScaleVoice
Published dealership results, focused implementation, and pricing that fits the workflow make ScaleVoice practical to evaluate before a wider rollout.
Focused dealership launches can go live in as little as six hours once system access, booking rules, and handoff requirements are ready.
SOC 2 Type II
$88K
Month-one revenue impact
Cardinale Mazda
238
Appointments booked
Cardinale Mazda
79%
Success ratio
Cardinale Mazda
250+
Rooftops live
ScaleVoice
2.1M+
Conversations handled
ScaleVoice
How it works
From missed call to booked appointment in three steps.
Start with the outcome a dealership GM can measure. ScaleVoice recovers the call, completes the booking, and shows the result in the systems your team already uses.
- 01
Recover missed demand
ScaleVoice responds to missed, overflow, and after-hours service calls while customer intent is still fresh.
- 02
Book the appointment
The agent follows dealer-approved rules, offers an available time, and books the appointment or creates a qualified handoff.
- 03
Show the result
Your scheduler, CRM, or DMS receives the appointment and call context, while exceptions stay visible for follow-up.
Ways dealerships use ScaleVoice
Start with the dealership workflows that leak revenue first.
Missed-call recovery
Call back missed demand before it turns into a lost service or sales opportunity.
View Missed-call recoveryAI BDC follow-up
Qualify leads, answer fast, and book visits or test drives with CRM-ready summaries.
View AI BDC follow-upService and recall campaigns
Turn eligible lists into booked service actions.
View Service and recall campaignsTest-drive booking
Move digital retail and sales leads into booked visits before they go cold.
View Test-drive bookingSell-my-car and trade-in leads
Call seller intent before it turns into a lost acquisition.
View Sell-my-car and trade-in leadsPricing and ROI
Start with one high-impact use case, then choose pricing that fits.
ScaleVoice offers flexible pricing, including monthly plans and performance-based options, based on your call volume, use case, and integration needs.
Start with one use case
Launch with one call source and one appointment goal, then track booked appointments each week.
Success-fee service booking
$15 per booked service appointment can fit narrow service-booking launches.
Fixed-fee or partner terms
Dealer groups, marketplaces, DMS providers, telematics companies, and recall or campaign teams can choose pricing that fits their volume and goals.
Results
See how booked appointments can pay for ScaleVoice quickly.
See how Cardinale Mazda generated $88K in month-one revenue, 238 appointments, and a 79% success ratio.
$88K
New revenue in month one
238
Appointments booked
79%
Booking rate among eligible service-need conversations
Automotive teams
One outcome platform for service, sales, recalls, marketplaces, and connected-car teams.
Dealerships typically start with service calls or missed-call recovery. Sales teams, recall programs, automotive marketplaces, DMS partners, and connected-car platforms can use the same ScaleVoice outcome layer for their own customer actions.
Dealership fixed ops
Recover missed calls, answer overflow, qualify demand, and book service appointments.
Sales and BDC teams
Follow up on leads, qualify buyers or sellers, and hand off structured next steps.
Recall and campaign teams
Turn eligible lists, campaigns, and ownership events into booked customer actions.
Automotive platforms
Add voice outcomes to marketplace, DMS, telematics, phone, or connected-car products.
Integrations
Connect to the systems that complete the outcome.
Start with the appropriate connection for the workflow: lead files, webhooks, queues, CRM, DMS, scheduler, phone, or telematics data. ScaleVoice returns the result and keeps incomplete updates visible for follow-up.
Explore integrationsActions and recordsScheduler / CRM / DMS / Voice / Data
Security
Enterprise-grade security, privacy controls, and hands-on launch support.
ScaleVoice protects customer data with strict privacy controls, secure AI practices, and US-based support.
SOC 2 Type II CertifiedGDPREU AI ActCCPAFCC AIAzure Hosted
ScaleVoice Inc. — Incorporated in Delaware
All systems operational
24/7 US-based support
FAQ
Answers to common questions before you get started.
How does ScaleVoice sound on the phone?
ScaleVoice sounds natural and conversational. You can listen to a real sample call on this page, or book a demo to hear it handle your specific use case live.
What if the AI can't handle a call?
ScaleVoice is designed to escalate seamlessly. If a call goes outside its scope, it hands off to your team or captures the contact information so no opportunity is lost.
What does it cost?
ScaleVoice offers fixed monthly and success-fee pricing. The right option depends on the workflow you want to launch and the commercial structure that fits your business.
How fast can ScaleVoice go live?
Focused dealership launches can go live in as little as six hours once system access, booking rules, and handoff requirements are ready. Broader integrations and multi-store rollouts depend on scope.
Which systems does ScaleVoice work with?
ScaleVoice integrates natively with Xtime, myKaarma, Affinitiv, CDK, VinSolutions, Salesforce, Tekion, and more. If you use a major DMS or scheduler, we likely already connect to it.
Is my data secure?
Yes. ScaleVoice is SOC 2 Type II certified, GDPR and CCPA compliant, and hosted on Microsoft Azure. All call data is encrypted and handled under strict privacy controls.
Ready to complete more than the call?
See your first automotive outcome workflow in action.
Bring a missed-call queue, lead source, recall list, or vehicle signal. We will show how a ScaleVoice outcome agent handles the conversation, completes the action, updates your systems, exposes exceptions, and measures the result.