The Universal Service Execution Platform
Turn every automotive service signal into a booked revenue action.
Every connected vehicle, customer call, lead form, recall list, and service event can become a revenue moment. ScaleVoice gives dealerships, marketplaces, DMS platforms, and connected-car workflows an AI voice service booking layer that qualifies the signal, runs the conversation, books the appointment, and updates the systems your team already uses.
Universal service execution
From data signal to booked appointment.
ScaleVoice is the execution layer between automotive demand and completed follow-up: signal, qualification, AI voice, booked appointment, and system update.
Inbound AI voice
Answer service booking, overflow, after-hours, and customer calls before demand goes cold.
Outbound AI voice
Turn vehicle events, recall lists, declined work, lead forms, and service signals into live conversations.
Scheduling layer
Confirm the right time, capacity, location, customer details, reminders, and handoff path.
System execution
Write outcomes back to the CRM, DMS, scheduler, partner queue, or operations workflow.
AI voice platform trusted by 250+ US dealerships
Every Missed Call Is a Missed Appointment.
ScaleVoice gives automotive dealerships AI voice automation for service and sales calls 24/7, books directly into your scheduler, and charges only $15 per booked appointment. No seats. No contracts. Live in under 6 hours.
250+
dealerships
2.1M+
conversations
160K
appointments booked
$60M+
revenue enabled
< 6hrs
go-live time
SOC 2
Type II Certified
Hear it live
Hear how real calls turn into booked revenue.
Listen to an actual ScaleVoice conversation, then review the month-one Cardinale Mazda proof behind the service booking use case.
Actual call
Listen to a real ScaleVoice conversation
This is an actual call handled by ScaleVoice - not a script, not a demo. Hear how the AI sounds on the phone with a real customer.
Featured success story
Cardinale Mazda added $88K in month-one revenue.
Cardinale Mazda added $88K in new revenue in month one across 5 Mazda stores, with 238 appointments and a 79% success ratio.
$88K
New revenue in month one
238
Appointments booked
79%
Success ratio
Challenge
Cardinale Mazda had demand across 5 Mazda stores, but too many high-intent customer conversations were dying between the first call and a confirmed appointment. The problem was not only call volume. It was speed, consistency, and making sure every real customer reached a booking path instead of voicemail or delayed follow-up.
Implementation
ScaleVoice went live in under 6 hours and handled customer conversations with a workflow built to move callers toward action. The system captured demand, qualified the opportunity, and helped convert intent into booked appointments without requiring the stores to add more front-line labor just to protect the phone.
Outcome
High-intent customer conversations turned into booked appointments instead of voicemail or delayed follow-up. From missed demand and voicemail to $88K in new revenue with 238 appointments and a 79% success ratio across 5 stores in month one.
Service taxonomy
Dealership-ready AI services by outcome
Every service is built to improve measurable outcomes across missed-call recovery, scheduling, and lead qualification.
Coverage
24/7 sales and service coverage
ScaleVoice answers the calls stores miss after hours, during peak service periods, and when staff is already overloaded. That keeps real customer demand moving instead of sending it to voicemail.
Never lose a call to voicemail again.
Booking
Direct appointment booking
ScaleVoice moves customers from conversation to confirmed appointment while intent is still live. That closes the gap between a good call and an actual booked outcome.
More booked appointments from every call.
Outbound
Outbound acquisition support
ScaleVoice can help turn acquisition workflows into booked appointments at scale. The same platform that captures inbound intent can also help create new demand when stores need it.
Scale acquisition without adding headcount.
Integration
Works inside your current systems
ScaleVoice is built to fit dealership workflows instead of forcing a new process on the store. Inside ScaleVoice, Sam handles the on-screen workflow steps needed to complete booking tasks in the systems your team already knows.
No new dashboards or parallel systems.
Launch
Fast go-live
Most dealers can go live in under 6 hours. That makes ScaleVoice easy to test, easy to expand, and fast to put in front of real phone demand.
From interest to proof without a long project cycle.
Pricing
Pricing aligned to results
A success-fee model is available at $15 per booked acquisition appointment. Dealers can choose a structure tied to booked outcomes instead of paying only for software access.
Pay for results, not seats.
Embedded execution
Sam is embedded in your software, not replacing it.
The differentiator is execution: ScaleVoice integrates directly with existing DMS and CRM, then pushes outcomes back into the same workflows your team already uses.
Conversion workflow
Three stages from phone call to booked result.
01
Connect ScaleVoice to your current workflow
ScaleVoice aligns with the phone, scheduler, and customer workflow your store already uses. Most dealers can go live in under 6 hours.
02
Answer, qualify and book
ScaleVoice handles inbound sales and service calls around the clock and can support acquisition workflows when needed. Customers get a live path to the next step while intent is still high.
03
Return the outcome to the dealership
Booked appointments, call summaries, and next actions flow back into the store's operating process so your team can focus on the customers most ready to move.
You pay when we perform
Zero monthly fee. Zero setup cost.
Most platforms charge before outcomes. ScaleVoice aligns cost to results so your team can evaluate on booked calls, booked visits, and recovered revenue.
250+
Dealerships trust ScaleVoice
2.1M+
Customer conversations handled
$60M+
In dealer revenue enabled
Calculate your ROI
How much revenue is your dealership losing to missed calls?
Adjust the sliders to match your dealership. See how much revenue ScaleVoice can recover - and what it costs at $15 per booked appointment.
Monthly call volume
2,000
Estimated calls missed
30%
Average appointment value
$350
Missed calls/mo
600
Recovered appointments
198
Recovered revenue
$69,300/mo
ScaleVoice cost
$2,970/mo
Net gain
$66,330/mo
ROI
23:1
Resources for teams
How-to resources for implementation and growth
Guides, comparisons, and case studies built for dealership teams evaluating AI voice.
Zero-cost implementation: why SAM pays for itself on day one
Understand the pay-for-performance rollout model and why the first proof point should be booked outcomes.
Open resourceHow AI voice agents are transforming automotive sales in 2026
See where AI voice fits in sales coverage, lead response, and appointment conversion.
Open resourceFive conversation scripts that convert more car buyers
Review practical call flows for turning buyer intent into a clear booked next step.
Open resourceRead the AutoGroup Praha case study
See how AI voice helped a dealership group create more test drives from live demand.
Open resourceAI for service departments
Explore missed-call recovery, service booking, after-hours demand, and scheduler handoff.
Open resourceSecurity & compliance
Review SOC 2, privacy, regulatory coverage, Azure hosting, and US-based accountability.
Open resourceCompliant and secure
Enterprise-grade security for dealership workflows.
ScaleVoice is built for strict data privacy, AI governance, and dealership accountability. SOC 2 Type II certification, GDPR and CCPA controls, EU AI Act and FCC AI readiness, and Azure-hosted operations give teams a secure path to evaluate real call flows.
US company. US support.
Built for US dealerships. Backed by a US company.
ScaleVoice Inc. is incorporated in Delaware and supports dealerships with a US-based team and 24/7 US-based support. Dealers do not need to guess who is accountable when calls spike, workflows break, or phone revenue is on the line.
FAQ
Answers dealership teams ask before rollout.
How does ScaleVoice sound on the phone?
ScaleVoice sounds natural and conversational. You can listen to a real sample call on this page, or book a demo to hear it handle your specific use case live.
What if the AI can't handle a call?
ScaleVoice is designed to escalate seamlessly. If a call goes outside its scope, it hands off to your team or captures the contact information so no opportunity is lost.
What does it cost?
ScaleVoice offers a success-fee model at $15 per booked appointment. No monthly subscription, no setup fees, no seat costs. You pay when it works.
How fast can ScaleVoice go live?
Most dealers go live in under 6 hours. The integration process is designed to be fast, low-lift, and built around the systems you already use.
Which systems does ScaleVoice work with?
ScaleVoice integrates natively with Xtime, myKaarma, Affinitiv, CDK, VinSolutions, Salesforce, Tekion, and more. If you use a major DMS or scheduler, we likely already connect to it.
Is my data secure?
Yes. ScaleVoice is SOC 2 Type II certified, GDPR and CCPA compliant, and hosted on Microsoft Azure. All call data is encrypted and handled under strict privacy controls.
Can it handle Spanish-speaking customers?
Yes. ScaleVoice supports 30+ languages including Spanish, making it a strong fit for dealerships with diverse customer bases.
Will this replace my BDC team?
No. ScaleVoice extends your existing team by handling overflow, after-hours calls, and high-volume periods. Your BDC stays in place — ScaleVoice fills the gaps.
Is support US-based?
Yes. ScaleVoice Inc. is incorporated in Delaware and backed by a 24/7 US-based support team. Accountability is built into the company structure.
What's the contract commitment?
There is no long-term contract required. ScaleVoice is designed to be evaluated on results, so you can start without a multi-year commitment locking you in.
Start here
Find the page that matches your business.
Dealer teams
Missed calls, sales leads, service bookings, and recall outreach.
ExploreAutomotive platforms and channel partners
DMS, marketplaces, call analytics, telematics, and connected-car platforms.
ExploreOEM, fleet, roadside, and EV teams
Recall, lease-end, roadside, workshop, EV, and driver-outreach calls.
ExploreChoose your workflow
Choose the calls you want ScaleVoice to handle first.
Dealership call coverage
Recover missed demand and book service or sales appointments.
View solutionService and recall campaigns
Turn eligible lists into booked service actions.
View solutionSell-my-car and trade-in leads
Call seller intent before it turns into a lost acquisition.
View solutionPartner voice layer
Package ScaleVoice inside a DMS, marketplace, or platform motion.
View solutionFleet, roadside, and driver outreach
Coordinate repeatable calls while escalating exceptions.
View solutionTelematics and EV activation
Turn vehicle signals and eligible drivers into clear next steps.
View solutionHow ScaleVoice works
Signal, qualification, AI voice, booked appointment, system update.
01
Signal
Call, lead, VIN list, vehicle event, or partner data enters the workflow.
02
Qualify
ScaleVoice follows approved logic and captures structured customer intent.
03
AI voice
The assistant calls, answers, follows up, and handles the conversation.
04
Book
Customers get a confirmed appointment or a clear next step with context.
05
Update
Outcome, summary, and disposition return to the system your team uses.
Integration graph
Connect to the systems that already run the workflow.
Start with the connection you already have: lead files, webhooks, queues, CRM, DMS, scheduler, phone, or telematics data. ScaleVoice can deepen the integration as volume grows.
See integration patterns
languages
30+
Serve shoppers and service customers in more languages.
coverage
24/7
Answer and follow up when staff are busy or stores are closed.
workflows
Sales + service
Book test drives, service visits, recalls, and follow-ups.
supported
Partners
Add voice booking to DMS, marketplace, phone, and telematics products.
Results
Results should match the calls you want to improve.
ScaleVoice has dealership results around call recovery and appointment booking. For partners, marketplaces, telematics, roadside, and EV programs, we help define the exact outcome to measure before rollout.
Partner programs
Add voice booking to the automotive platform you already sell.
Partner program
Call analytics
Analytics shows the leakage, but customers still need an execution layer that makes the next call.
OpenPartner program
DMS and workshop
Dealers ask for AI voice now, while building telephony, scripts, escalation, and booking operations can stall the roadmap.
OpenPartner program
Marketplaces
Marketplaces create intent, but retailer response speed and follow-up quality decide conversion.
OpenPartner program
Telematics
Vehicle data creates signal, but platforms need an action layer that reaches customers and books the next step.
OpenReady to stop losing calls?
Every unanswered call is revenue walking to your competitor.
Book a demo to see how ScaleVoice answers every call, books appointments into your scheduler, and only charges $15 when it works. Live in under 6 hours. Bring a missed-call queue, lead source, recall list, or partner workflow and we will map the customer experience, systems, and success metrics together.