The Universal Service Execution Platform
ScaleVoice answers, calls back, qualifies, and books automotive customers into the systems your team already uses. Start with the primary use case - dealership service calls and missed-call recovery - then expand the same execution layer across sales, recalls, marketplaces, DMS partners, and connected-car programs.
Choose your path
Pick the lane that matches your role, then choose a direct walkthrough or send the details we need to prepare the right workflow, system handoff, and proof target.
Fixed ops, service BDC, dealer groups
Recover missed calls, answer after hours, follow service rules, and turn phone demand into booked appointments.
Proof focus
$88K month-one proof lens, 238 appointments, success ratio, recovered call value.
BDC, sales operations, dealer groups
Call back leads, qualify intent, book visits or test drives, and summarize what should go back to the CRM.
Proof focus
Response speed, qualified conversations, booked visits, transfer quality, CRM disposition.
DMS, scheduler, CRM, workshop software
Add AI voice booking inside the workflow your dealer customers already trust without creating another inbox.
Proof focus
Embedded module fit, white-label or co-sell motion, handoff path, partner proof metric.
Marketplaces, lead sources, classifieds
Move buyer, seller, and dealer leads from form submit to qualified call, booked appointment, or retailer handoff.
Proof focus
Lead quality, speed-to-call, booking outcome, seller or buyer intent, retailer conversion proof.
Telematics, OEM aftersales, fleet, EV, roadside
Turn vehicle signals, recalls, driver requests, and program queues into customer calls and completed actions.
Proof focus
Event trigger, customer explanation, dealer or program routing, booked action, exception quality.
Universal service execution
ScaleVoice is the execution layer between automotive demand and completed follow-up: signal, qualification, AI voice, booked appointment, and system update.
Inbound AI voice
Answer service booking, overflow, after-hours, and customer calls before demand goes cold.
Outbound AI voice
Turn vehicle events, recall lists, declined work, lead forms, and service signals into live conversations.
Scheduling layer
Confirm the right time, capacity, location, customer details, reminders, and handoff path.
System execution
Write outcomes back to the CRM, DMS, scheduler, partner queue, or operations workflow.
AI voice platform trusted by 250+ US dealerships
ScaleVoice gives automotive dealerships AI voice automation for service and sales calls 24/7, books directly into your scheduler, and charges only $15 per booked appointment. No seats. No contracts. Live in under 6 hours.
250+
dealerships
2.1M+
conversations
160K
appointments booked
$60M+
revenue enabled
< 6hrs
go-live time
SOC 2
Type II Certified
Hear it live
Listen to an actual ScaleVoice conversation, then review the month-one Cardinale Mazda proof behind the service booking use case.
Actual call
This is an actual call handled by ScaleVoice - not a script, not a demo. Hear how the AI sounds on the phone with a real customer.
Featured success story
Cardinale Mazda added $88K in new revenue in month one across 5 Mazda stores, with 238 appointments and a 79% success ratio.
$88K
New revenue in month one
238
Appointments booked
79%
Success ratio
Challenge
Cardinale Mazda had demand across 5 Mazda stores, but too many high-intent customer conversations were dying between the first call and a confirmed appointment. The problem was not only call volume. It was speed, consistency, and making sure every real customer reached a booking path instead of voicemail or delayed follow-up.
Implementation
ScaleVoice went live in under 6 hours and handled customer conversations with a workflow built to move callers toward action. The system captured demand, qualified the opportunity, and helped convert intent into booked appointments without requiring the stores to add more front-line labor just to protect the phone.
Outcome
High-intent customer conversations turned into booked appointments instead of voicemail or delayed follow-up. From missed demand and voicemail to $88K in new revenue with 238 appointments and a 79% success ratio across 5 stores in month one.
Dealership workflows
Start where revenue already leaks: missed calls, after-hours demand, overloaded advisors, campaign follow-up, and scheduling paths that need a reliable customer conversation.
Coverage
ScaleVoice answers the calls stores miss after hours, during peak service periods, and when staff is already overloaded. That keeps real customer demand moving instead of sending it to voicemail.
Never lose a call to voicemail again.
Booking
ScaleVoice moves customers from conversation to confirmed appointment while intent is still live. That closes the gap between a good call and an actual booked outcome.
More booked appointments from every call.
Outbound
ScaleVoice can help turn acquisition workflows into booked appointments at scale. The same platform that captures inbound intent can also help create new demand when stores need it.
Scale acquisition without adding headcount.
Integration
ScaleVoice is built to fit dealership workflows instead of forcing a new process on the store. Inside ScaleVoice, Sam handles the on-screen workflow steps needed to complete booking tasks in the systems your team already knows.
No new dashboards or parallel systems.
Launch
Most dealers can go live in under 6 hours. That makes ScaleVoice easy to test, easy to expand, and fast to put in front of real phone demand.
From interest to proof without a long project cycle.
Pricing
A success-fee model is available at $15 per booked acquisition appointment. Dealers can choose a structure tied to booked outcomes instead of paying only for software access.
Pay for results, not seats.
Embedded execution
The differentiator is execution: ScaleVoice integrates directly with existing DMS and CRM, then pushes outcomes back into the same workflows your team already uses.
Conversion workflow
01
ScaleVoice aligns with the phone, scheduler, and customer workflow your store already uses. Most dealers can go live in under 6 hours.
02
ScaleVoice handles inbound sales and service calls around the clock and can support acquisition workflows when needed. Customers get a live path to the next step while intent is still high.
03
Booked appointments, call summaries, and next actions flow back into the store's operating process so your team can focus on the customers most ready to move.
You pay when we perform
Most platforms charge before outcomes. ScaleVoice aligns cost to results so your team can evaluate on booked calls, booked visits, and recovered revenue.
250+
Dealerships trust ScaleVoice
2.1M+
Customer conversations handled
$60M+
In dealer revenue enabled
Calculate your ROI
Adjust the sliders to match your dealership. See how much revenue ScaleVoice can recover - and what it costs at $15 per booked appointment.
Monthly call volume
2,000
Estimated calls missed
30%
Average appointment value
$350
Missed calls/mo
600
Recovered appointments
198
Recovered revenue
$69,300/mo
ScaleVoice cost
$2,970/mo
Net gain
$66,330/mo
ROI
23:1
Resources for teams
Guides, comparisons, and case studies built for dealership teams evaluating AI voice.
Compare pilot, inbound coverage, and group rollout models tied to measurable booked outcomes.
Review pricingSee where AI voice fits across service calls, missed-call recovery, BDC follow-up, and appointment booking.
Read buyer guideReview how AI voice supports BDC teams with fast follow-up, qualification, booking, and escalation.
Read BDC guideSee the approved service-booking proof model behind $88K in month-one revenue, 238 appointments, and a 79% success ratio.
Read the proofExplore missed-call recovery, service booking, after-hours demand, and scheduler handoff.
Explore service bookingReview SOC 2, privacy, regulatory coverage, Azure hosting, and US-based accountability.
Review securityCompliant and secure
ScaleVoice is built for strict data privacy, AI governance, and dealership accountability. SOC 2 Type II certification, GDPR and CCPA controls, EU AI Act and FCC AI readiness, and Azure-hosted operations give teams a secure path to evaluate real call flows.
US company. US support.
ScaleVoice Inc. is incorporated in Delaware and supports dealerships with a US-based team and 24/7 US-based support. Dealers do not need to guess who is accountable when calls spike, workflows break, or phone revenue is on the line.
FAQ
ScaleVoice sounds natural and conversational. You can listen to a real sample call on this page, or book a demo to hear it handle your specific use case live.
ScaleVoice is designed to escalate seamlessly. If a call goes outside its scope, it hands off to your team or captures the contact information so no opportunity is lost.
ScaleVoice offers a success-fee model at $15 per booked appointment. No monthly subscription, no setup fees, no seat costs. You pay when it works.
Most dealers go live in under 6 hours. The integration process is designed to be fast, low-lift, and built around the systems you already use.
ScaleVoice integrates natively with Xtime, myKaarma, Affinitiv, CDK, VinSolutions, Salesforce, Tekion, and more. If you use a major DMS or scheduler, we likely already connect to it.
Yes. ScaleVoice is SOC 2 Type II certified, GDPR and CCPA compliant, and hosted on Microsoft Azure. All call data is encrypted and handled under strict privacy controls.
Yes. ScaleVoice supports 30+ languages including Spanish, making it a strong fit for dealerships with diverse customer bases.
No. ScaleVoice extends your existing team by handling overflow, after-hours calls, and high-volume periods. Your BDC stays in place — ScaleVoice fills the gaps.
Yes. ScaleVoice Inc. is incorporated in Delaware and backed by a 24/7 US-based support team. Accountability is built into the company structure.
There is no long-term contract required. ScaleVoice is designed to be evaluated on results, so you can start without a multi-year commitment locking you in.
Start here
Dealer teams
Missed calls, sales leads, service bookings, and recall outreach.
ExploreAutomotive platforms and channel partners
DMS, marketplaces, call analytics, telematics, and connected-car platforms.
ExploreOEM, fleet, roadside, and EV teams
Recall, lease-end, roadside, workshop, EV, and driver-outreach calls.
ExploreChoose your workflow
Recover missed demand and book service or sales appointments.
View solutionTurn eligible lists into booked service actions.
View solutionCall seller intent before it turns into a lost acquisition.
View solutionPackage ScaleVoice inside a DMS, marketplace, or platform motion.
View solutionCoordinate repeatable calls while escalating exceptions.
View solutionTurn vehicle signals and eligible drivers into clear next steps.
View solutionHow ScaleVoice works
01
Call, lead, VIN list, vehicle event, or partner data enters the workflow.
02
ScaleVoice follows approved logic and captures structured customer intent.
03
The assistant calls, answers, follows up, and handles the conversation.
04
Customers get a confirmed appointment or a clear next step with context.
05
Outcome, summary, and disposition return to the system your team uses.
Integration graph
Start with the connection you already have: lead files, webhooks, queues, CRM, DMS, scheduler, phone, or telematics data. ScaleVoice can deepen the integration as volume grows.
See integration patterns
languages
30+
Serve shoppers and service customers in more languages.
coverage
24/7
Answer and follow up when staff are busy or stores are closed.
workflows
Sales + service
Book test drives, service visits, recalls, and follow-ups.
supported
Partners
Add voice booking to DMS, marketplace, phone, and telematics products.
Results
ScaleVoice has dealership results around call recovery and appointment booking. For partners, marketplaces, telematics, roadside, and EV programs, we help define the exact outcome to measure before rollout.
Partner programs
Partner program
Analytics shows the leakage, but customers still need an execution layer that makes the next call.
Explore partner pathPartner program
Dealers ask for AI voice now, while building telephony, scripts, escalation, and booking operations can stall the roadmap.
Explore partner pathPartner program
Marketplaces create intent, but retailer response speed and follow-up quality decide conversion.
Explore partner pathPartner program
Vehicle data creates signal, but platforms need an action layer that reaches customers and books the next step.
Explore partner pathReady to stop losing calls?
Book a demo to see how ScaleVoice answers every call, books appointments into your scheduler, and only charges $15 when it works. Live in under 6 hours. Bring a missed-call queue, lead source, recall list, or partner workflow and we will map the customer experience, systems, and success metrics together.