Starts Tuesday, Feb 3, 2026 at 8:30 AM local time in Las Vegas.
Latest Booking Calls
Fresh conversations and outcomes from the live demo queue.
Call will be recorded and data will be used in the table below.
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Call
Reason
Result
Summary
Duration
Created
Appointment
Appointment
The customer, Oliver, called to schedule a service appointment for his 1997 Skoda Octavia with high mileage. He initially requested a Sunday appointment, but the dealership is closed on Sundays. They agreed on Thursday at 10:00 AM. Oliver also mentioned an engine warning light issue, which will be checked during the appointment.
2m 10s
Apr 01, 2026, 01:04 PM UTC
Appointment
Appointment
Oliver Hallows called to schedule an appointment for his 2026 Volvo XC60 due to a creaking issue with the front driver's seat. The appointment was successfully scheduled for Friday, April 3, 2026, at 09:00 with a loan car requested. Oliver declined a free vehicle appraisal and inquired about a person named Nigel.
2m 12s
Apr 01, 2026, 12:54 PM UTC
Appointment
Appointment
Johnny Peyton called to schedule a first-year service appointment for his 2026 Kia EV9 with 10,000 miles. The appointment was successfully scheduled for Tuesday, April 7, 2026, at 9:00 AM. Johnny inquired about waiting during the service and was informed he could. He also asked about brake pricing and was told a live agent would contact him for specific pricing details.
2m 59s
Apr 01, 2026, 12:53 PM UTC
Service Inquiry
Interrupted
The customer called to inquire about the services offered by the car dealer company. The conversation ended before the customer provided their name or any specific details about their needs.
29s
Apr 01, 2026, 12:46 PM UTC
Complaint
Callback Human
Oliver Hallows called to make a complaint about a wheel bearing noise after a recent service on his 2018 Volvo XC60. The bot acknowledged the issue and promised to have a live agent contact Oliver to address the complaint.
1m 38s
Mar 24, 2026, 04:36 PM UTC
Appointment
Appointment
The customer, Oliver, called to schedule a service appointment for his 2025 Volvo XC90. He inquired about the service cost, and the bot informed him that a live agent would provide pricing details. Oliver decided to schedule the appointment regardless of the cost and agreed to a slot on Thursday at 9:00 AM, requesting a loan car. He declined a free vehicle appraisal offer.
2m 26s
Mar 24, 2026, 04:21 PM UTC
Appointment
Appointment
Joey Wheeler called to schedule a service appointment for his 2021 BMW X6. He requested regular maintenance, tire rotation, and a check on a steering column issue. An appointment was set for Tuesday, March 24, between 14:00 and 16:00. Joey also mentioned an open recall on his car, which will be addressed during the appointment. He declined a free vehicle appraisal and requested to be transferred to the parts department.
3m 04s
Mar 20, 2026, 01:40 PM UTC
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